Frequently asked questions

FAQ

UNIS Group repairs industrial electronics and motors: PLCs, drives, robot electronics, power supplies, monitors, servo motors, CNC, programmer devices and industrial PCs.

UNIS Group repairs brand independently and we have many years experience with many ranges of manufacturers, such as:

ABB, Allen-Bradley, Bosch Rexroth, Danfoss, Fanuc, Heidenhain, Hitachi, Indramat, Kuka, Lauer, Lenze, Mitsubishi, Modicon, Omron, Philips, SEW, Siemens, Telemecanique and Texas Instruments.

We usually repair your faulty electronics within 2 to 5 weeks. We stand for Quality in Repair and do our very best to carry out repairs within that period. Longer repairs are mainly due to the delivery time for components.

We can offer you a solution by carrying out urgent repairs. We will immediately start repairing the defective part on arrival at our premises. You can choose our exchange service if a similar part is available in our stock. A cost effective option in which we send a tested spare part directly from our stock, in exchange for the defective electronics. We offer a 24/7 service to minimise your production standstill. At an extra cost, urgent repairs are also possible after office hours and during the weekend. With a response contract, you can reduce / minimise these extra fees.

You will receive up to 2 years warranty on our repairs and sales. We will mention in our offer what warranty you will receive from us, per product and service.